Recently my fiance purchased a gamecubegame from ebay. The seller stated in the auction that it had been played once but was mint and scratch free. My fiance is a collector of older games so this fact is very important to him. He bought the game.
It took much longer to arrive that had been expected and when it did arrive the seller had put it in a plain envelope, no padding at all. The packaging was damaged and when he opened it the case to the game was crushed and the game had been out of the clasp inside it so it was sctatched very badly. Upon examination of the game there were clearly 2 sets of scratches. one set new from the shipping and an older set from being played with, definatly not the mint he originally stated.
My fiance promptly contacted the seller about the issue. No reply came. He later emailed again. My fiance against my advise left neutral feedback for the seller before the issue was worked out. Well 2 Days ago he got a reply from the seller and was cussed out, the seller screaming at him about what did he expect for paying less thant 20.00 for a game that normally sold for much more. This was not a buy it now auction. So IMO the seller was mad he didnt get more for the game. The Seller not only left negative feedback but advised other sellers "not to sell to this cry baby".
Other than a mutual feedback with drawal is there anyway my fiance can clear this negative from his otherwise flawless 7yrold ebay account(he has 21 entries of feedback)? The seller, we believe will not go for the mutual withdrawal as he showed obviously he didnt care about the neutral as it didnt effect his over all rating.
Any help is greatly appreciated. Thank you
the Ebay sellers name is He_man111.